Inside Confidential Financial Institution’s NYC Office

“Embracing a blended workplace strategy, the new spaces prioritize intuitiveness, connectivity and sustainability. The team designed the physical environment to promote innovation and long-term success – seamlessly integrating people and technology in a workplace optimized for peak performance.

Design interventions empower employees to choose how and where they work, offering an array of workstations and alternative settings. This flexibility is especially critical in today’s work environment, where remote and hybrid work styles have gained prominence. Integrated technology supports seamless connection with colleagues working remotely or in another office.

Amenity spaces, such as the Social Hub and Innovation Lab, support collaboration. They provide employees with a variety of spaces in which to work, meet and innovate. Ergonomic furniture, acoustics, natural light, improved air quality and details like wireless chargers further enhance the experience.

Promoting change across business units while adhering to a tight construction timeline posed some initial challenges. However, M Moser approached these hurdles positively by implementing a comprehensive change management approach to guide employees through the transition smoothly.

Originally designed with a 60-40 split between traditional workstations and alternative work settings, M Moser’s team quickly pivoted to a 99-1% ratio. This adjustment responds to changing work patterns and shifting employee needs. The office was already housed in a LEED Gold-certified building, aligning with the company’s commitment to minimizing environmental impact. Continuing this effort, this project has achieved WELL Gold and is aiming for LEED Gold certification. It will focus on energy-efficient building systems, waste management and employee wellbeing.

M Moser selected specific design and construction materials such as carpet, luxury vinyl tile flooring (LVT), finishes, acoustic ceilings and wall panels. The focus was on sustainability and meeting the certification criteria. They also incorporated energy-efficient equipment for water conservation and minimizing waste and pollution.

With a modern, refined aesthetic characterized by warm, textured materials and elegant fixtures, the design honours the client’s European heritage. At the same time, M Moser created a look unique to its NYC location. Warm wood tones, architectural curves, layered lighting and greenery create a memorable, multi-sensory experience. The front-of-house areas are infused with a hospitality feel, mirroring a hotel lobby to create an intimate yet impressive atmosphere. This new workspace is a hub of connection, supporting spontaneous conversations, knowledge sharing and a deeper sense of community. It fuels innovation and increases engagement between senior and junior colleagues. Employees find purpose in coming to the office, leading to improved productivity and a stronger connection to the company’s mission.

M Moser divided the floors into separate neighbourhoods to maximize the floor plate. These comprise of a mix of work points, alternative work settings, meeting rooms and support spaces. This strategy ensures a long-term, flexible approach, allowing the bank to adapt to future changes. Recent shifts towards predominantly in-person work required further adaptability. The need for work points and spatial reconfiguration increased as the hybrid work style evolved.

This workplace transformation demonstrates M Moser’s integrated approach to workplace design. It condenses space, introduces amenities, prioritizes employee wellbeing, sustainability and a unique design aesthetic. It creates a thriving, adaptable, community-driven workspace that improves productivity and enhances employee engagement.”